Every tier includes setup, onboarding, and ongoing support. Cancel after month 3 if it isn't working — though it will be.
Not sure which tier fits? The audit call is free — we'll tell you exactly which one makes sense for your business before you spend anything.
We set up your Twilio number, configure your workflows, connect your CRM and calendar, and build the sequences. You don't touch a single setting.
A 30-minute audit call to scope the build, and a handoff call when you go live. We walk through everything that's running and what to watch for.
Changes, adjustments, and questions handled by us. New CRM? New phone number? New market? We update the system — you don't manage a ticket queue.
We own the stack — Twilio, the automation layer, the data. Which means when things need updating or scaling, it happens on our end. Not yours.
A clear summary of what the system did — leads responded to, appointments saved, sequences completed. In plain language, not execution logs.
Starter logs data that Growth needs. Growth logs data that Pro needs. Moving tiers is an expansion — not a rebuild. Nothing breaks, nothing resets.
We don't lead with technology. We lead with the number — in your language. Here's how it works across three of the verticals we serve most.
Figures are illustrative. Actual results depend on your volume, vertical, and average transaction value. We'll model yours on the audit call.
Agent gets 20 inbound leads per month. Currently responds within 2–3 hours on average. Speed-to-lead automation drops response to under 5 minutes.
Practice averages 4 no-shows per week at $250 average appointment value. Reminder sequences reduce no-shows by 35%.
Broker has 400 policies with built-in renewal dates. Currently sends reminders manually — inconsistently. Automated renewal sequences run on every policy, every year.
The setup fee covers the build — configuring your automations, connecting your tools, setting up your Twilio number, writing and testing the sequences, and running the handoff call. It's a one-time cost. Monthly fees after that are for the running system plus ongoing support and tuning.
No. Your monthly fee is flat. We absorb the cost of SMS delivery, email sending, and AI usage into our margins at Starter and Growth volumes. At Pro, we discuss infrastructure pass-through costs for unusually high-volume clients — but for most businesses, it's a flat fee.
After month 3. We ask for a 3-month minimum because that's how long it takes to see the system working at full rhythm — sequences completing, leads nurturing through full cycles, review requests accumulating. If it isn't working after month 3, cancel without a conversation.
The difference in monthly fees ($500/mo) plus a smaller setup fee for the new Growth workflows — typically $500–$600 depending on what needs to be built on top. Because Starter logs clean data from day one, there's no teardown or data migration.
No. Growth replaces Starter's monthly fee — it's $1,000/mo total, not $1,500. The Starter workflows continue running; you're just paying for the expanded tier.
A simple service agreement — month-to-month after the initial 3-month period. No multi-year lock-in. No penalty for leaving after that window.
The audit call is free. We'll model the ROI for your specific business — your volume, your vertical, your average transaction — and tell you exactly which tier makes sense.
Or email us directly at hello@norrai.co